When you call, please have the following ready:

  • NumberThe date of the incident
  • NumberTime the incident occurred
  • NumberCause and location of the loss

In most cases a claim form is not required.
Call us on 1300 268 256 to make a claim.

At BMT Insurance we aim to be proactive in our approach to claims. In the event of a landlord claim, having the following documents available will help to get the claims process underway sooner.

Documents required:

  • NumberProof of ownership documents
  • Number Lease agreements
  • Number Details of bond held
  • Number Police report (event number, station, police officer name if available)
  • Number Photos of the damage

Remember to:

  • NumberKeep damaged items in a safe place for assessment (do not dispose of them prior to this)
  • NumberArrange quotes

Contact us

For new claims, please call us on 1300 268 256 or email us at [email protected]

Emergency after-hours claims

We know that not all claims happen during business hours.
For those claims, we have the emergency contact you need:

ACERTA1300 223 782

IAL1300 223 782

AIG1300 223 782

ALLIANZ 13 16 16

NAUTILUS 0499 443 118

QBE1800 023 387

DAWES1300 188 299

CHU 1800 022 444

Existing claims

Already have a claim and want to track its status? Contact the team at BMT Insurance on
1300 268 256 or email us at [email protected] with your claim number for an update.