BMT Insurance Brokers Pty Ltd ACN 73 610 559 021 (BMT) is committed to protecting personal information we collect from you. BMT has implemented measures to comply with its obligations under the Privacy Act 1988 (Cth) (Act) and the Australian Privacy Principles set out in the Act.
This policy explains how we deal with your personal information.
We collect your personal information primarily to enable us to provide Retail Insurance Broking and related services (the Services) to you. BMT may also use this information to promote or market its current and future products and services to you.
BMT only collects your personal information it requires to provide you the Services, or to promote or advertise BMT's current or future services. The types of information BMT collects include your name, address, personal and/or work contact details and payment details as well as information regarding property, assets and finances that are required to provide the relevant service to you.
If you ask BMT to help you determine which of the Services best suits your needs, BMT may ask you to provide it with additional personal information.
Importantly, BMT does not collect any personal information it does not need.
Your personal information will usually be collected by BMT when you:
In addition to collecting personal information directly from you, BMT may collect personal information about you from third parties including credit reporting agencies and any insurance company.
In relation to the use of the BMT website, BMT may collect personal information through the use of:
If you can't or won't provide BMT with the personal information it reasonably requires, BMT may be unable to provide you the information or Services you wish to receive or use.
BMT uses your personal information to:
BMT will only use your personal information for direct marketing purposes as authorised by the Privacy Act 1988. That includes where we collected the information from you and you would reasonably expect the information to be used for direct marketing. In all other circumstances we would only use your personal information with your consent or where it is impracticable to obtain that consent. In all direct marketing correspondence sent to you we will give you the opportunity to "opt out" of receiving any further marketing correspondence.
In providing you the Services, BMT may be required to disclose your personal information to:
Other than those above, BMT will not disclose your personal information to any third party unless:
BMT sends personal information to recipients overseas as required when providing its services to you. The countries to which personal information is sent varies depending on the circumstances.
BMT takes all reasonable steps to ensure your personal information it holds is protected from risks such as loss, unauthorised access or use, destruction, modification or disclosure. BMT only permits its authorised personnel to access your personal information.Internet security
The Internet is not a secure environment.
BMT takes reasonable steps to ensure the information you send BMT is, to the extent reasonably possible, secure and protected from risks such as loss, unauthorised access or use, destruction, modification or disclosure.External links
The BMT website may contain links to other websites. BMT is not responsible for the privacy practices of those other websites. BMT makes no warranty as to the accuracy or content of those linked sites, or that such links will remain current or be maintained.Customer Service Policy
This policy applies to all transactions conducted on www.bmtinsure.com.au for any of the following companies
We deliver all of our compliance documents electronically via email within 24 hours of contact with you. These documents are, but not limited to, FSG, PDS and any policy or related document from the any of the Insurance companies that we place business with on your behalf. For all printed copies, BMT use the normal service provided by Australia Post. We ship all of the above mentioned documents within Australia and Overseas as requiredSecurity Policy
You have a right to access the personal information BMT has collected from you. You may request details of your personal information by contacting BMT's Privacy Officer on 1300 268 467 or at firstname.lastname@example.org.
The accuracy of your personal information is important to us. BMT will take reasonable steps to ensure your personal information is accurate, complete and up-to-date. If you believe that any personal information BMT holds about you is not accurate, complete or up-to-date, please contact BMT's Privacy Officer on email@example.com 268 467 or
If you are not satisfied with how we have handled your personal information, you may lodge a complaint with BMT’s Privacy Officer. BMT’s Privacy Officer’s contact details are:
The Privacy Officer,
BMT Insurance Brokers Pty Ltd,
PO BOX N314 Grosvenor Place, Sydney NSW 1220.
Your complaint will be dealt with confidentially. BMT’s Privacy Officer will contact you within 14 days to discuss your concerns and ways in which the matter may be resolved.
If you are unhappy with the outcome of our complaints process you may approach the Australian Information Commissioner (at https://www.oaic.gov.au/individuals/how-do-i-make-a-privacy-complaint).